“Thank you for our stay.”
The house, area and especially the views are spectacular. The house is beautifully decorated and furnished and a ideal size for a party of 10. We used the hot tub, and the stunning views from the balcony we didn’t grow tired of it. Points to consider rectifying are as follows! 1 The upstairs bedroom had clearly not been changed as there were personal stains on the lower sheet we have taken photos , considering you ask us to strip all bedding to protect your cleaners we felt this was grossly negligent. We changed the bedding ourselves. 2 We put the lights on in the tv room to find they were flickering badly . on closer inspection we found the light fitting was not attached to the ceiling. Only to find previous occupants had already reported the fault. Again unacceptable. We have an Ex fire service employee in our group who was absolutely appalled. 3 The house was very clean except for the kitchen. On taking out pots etc for use we found they had been put away dirty and the cleaners obviously hadn’t checked them. 4 Considering the house accommodates 10 we had to go out to buy mugs we have left them for you. We also have added a frying pan to the cupboard. Again mentioned by previous occupants. 5 Being a bit picky. Lack of towels, we had beach towels. No pegs, no washing up bowl, no tumble dryer considering the weather, no plug for the sink. Although you provided a legend for the Smag oven it did not include how to turn them on. Good old Google! Smoke alarm went off everytime we made toast (not burnt) 6 The chair in the tv room has unfortunately broken, fortunate the lady involved was not hurt. 7 The hot tub cover hinge Is broken, very heavy to lift without. Please accept that we had an amazing week, but feel that the points raised are not acceptable and it is in your best interest to be informed of them. The Bletch Babes PS The fresh flowers, milk and Bara Batin / welsh cakes were very much appreciated. PSS one of our lady’s left her phone charger behind in one of the bedrooms. if found would you forward it to her please.