“We stayed in this property in August, from the moment we walked through the door we knew it was uncared for.”
We complained to Sykes from the beginning as this was supposed to be a last holiday for a terminal ill family member.
I cannot believe the other reviews say how clean the house is, as this was far from the case, from wrappers left on the windowsill, blue roll stuff between the gaps in the window, mould on the blinds, dirt and dust all over the house, dead flys and spiders, holes in the walls, dirty hand marks on the doors, stains on the curtains just generally very unclean, the shower was help ...
We complained to Sykes from the beginning as this was supposed to be a last holiday for a terminal ill family member.
I cannot believe the other reviews say how clean the house is, as this was far from the case, from wrappers left on the windowsill, blue roll stuff between the gaps in the window, mould on the blinds, dirt and dust all over the house, dead flys and spiders, holes in the walls, dirty hand marks on the doors, stains on the curtains just generally very unclean, the shower was help up with cable ties the oven was dirty there wasn't a single room that didn't have a issue,
The broken toilet seat mentioned in a pervious review from a year ago is still broken. Fire blanket is also old and hasn't been checked since 1990s.
Very obvious that no repairs have been carried for this property for a fair few years. One of the responses we had back about the rust and the mould in the bathroom was because people had not opened the window while showering.
I'm appalled that sykes cottages have this property on there books, when we contacted them regarding the state of the property they did not care at all!!
Sykes are only interested in taking money from all without any care for the customers.
For owners that care about about there properties and put in so much hard work and love, they would be mortified of the diabolical condition of the property. It could be a beautiful property and is in a lovely location but needs so much work on it.
As a family we have been booking with Sykes for decades and have never ever complained before we have never had any issues like this before, so very disappointed how Sykes deal with there complaints.
PLEASE DO NOT BOOK!!!
Pictures will be available on TripAdvisor please take a look.