“For our group issues with the 2 sets of stairs from the bedroom area to living area.”
We believe to all comers there should be proper hand rails on both sides of the stairs. The gates provided should open outwards not towards the stairs as this is difficult especially if you are carrying things. There should be a gate at the bottom of the stairs to mezzanine. Whilst you are dog friendly there is no way / where you can let your dog out on its own. No gated area not even the veranda. The wicker expanding gate was of little use. The building its self is beautiful along with the views. The beds were all comfortable . Kitchen equipment was good . Ventilation was an issue windows in living area don’t open to high for a pole to open skylights and no remote to open / close. Caretaker suggested opening both downstairs doors and upstairs to create a through draught . Downstairs slam closed, upstairs was ok but I had to have dog on lead wrapped around my leg to prevent him disappearing. Caretaker offered a large fan which never appeared. Fun in the games room with table tennis. Didn’t use the sauna. Entry & departure fine with key safe. Times were reasonable . Owner approachable, caretakers next door very friendly and easy to contact.
Hello,
I'm so sorry you had trouble with the stairs. They are the original Chapel staircases to what used to be the gallery. We wanted to use them in the architecture of the building because they are made by craftsmen of that era and are of the very best quality of craftsmanship and materials. The treads have an easy going (i.e they are not steep). In the property description it is mentioned that the chapel is not a bungalow and that therefore the bedrooms are not all on the same level as the living/kitchen/dining, apart from one bedroom, which we had made on that level for people who are not very mobile (ambulant bedroom).
With respect to the stairgates, I had these recently made out of original timbers by the local joiner. We wanted to have proper wooden fixed gates instead of flimsy shop-bought ones which previous guests found a bit difficult to open since they normally require two hands, one to press a button and one to lift the handle. There is another child stairgate for the mezzanine floor in the cloakroom, but guests are required to put that in place themselves if they need it.
It is a pity that you didn't find any of the lovely footpaths all around the chapel. The area is wonderful for dogwalking with many paths starting right outside the property.
I'll mention to the caretakers that they should have brought you the promised fan since the weather was unusually beautiful, hot and sunny for that time of the year in Wales.
Also, we could have provided you with a wedge or something to keep the downstairs door from slamming shut.
I'm sorry about the above inconveniences and hope that they didn't spoil your holiday!
Best wishes, Caroline
Property Owner