“The place was clean and welcoming.”
It was comfortable and cosy and well maintained. However, "Dogs Welcome" and "Dog Suitable" are different things. There is no grass whatever, despite the photographs and our medium sized dog jumped the wall into the road on our first evening there. She won't do anything on gravel so we had to get up early each day and go out late at night for her to do her business. Finally, the stairs are a death trap and desperately need a hand rail. This is a relatively easy fix I would think.
Thank you for your feedback, You mentioned no grass whatsoever, despite the photographs - I’ve double checked all the photos published on Sykes website and there aren’t any showing any grass at the property. Furthermore it states within the description that there are ‘patios to front and side’ and the pictures show this is paved and gravel. That said there is public grassed areas just a few metres from the entrance to the property, as well as a footpath along open fields.
You also mentioned medium sized dog jumped the wall - again the photos show the wall to the front of the property. I would expect any guest, who know their dogs the best, to ensure their dog is under control at all times.
Finally, the stairs are a death trap - I feel this maybe overstating their opinion a little. However, within the description on your website it clearly states in the Summary section (2nd to last bullet under ‘Note’) that there is no handrail. I would expect guests to make their own assessment of their needs vs property descriptions to ensure it is suitable for their needs.
Thank you again, I hope you had a lovely stay with us.
Property Owner
