“We had a lot problems starting out here.”
The let was not very clean inside and out.
We had to clean the place before we unpacked.
No adequate freezer, we had bought all our food for Christmas, nowhere to put much.
No tumble dryer, no drying facilities at all, no racks, just a line in the garden.
Log burner was nice, but filthy, inside, no logs to start with, could have at least had a starter pack.
There were no curtains or blinds on the french windows, the upstairs windows were not sealed very well, upstairs rooms full of sand.
Place overdue for decoration.
Shower facilities a bit cramped.
Good points, good central heating, hot water.
Response  I m  sorry you didn't find our lovely cottage to your taste, contrary to our many repeating customers. Before your visit I had dropped off a welcome Christmas pack and inspected the cottage which I thought looked great. Professionally cleaned by our reputable local cleaning company, they do an excellent job all year to the highest of standards. The mentioned logs and tumble dryer in common with many other holiday rentals we do not provide. Our two fridges have compact freezer boxes, I'm sorry they were not to your requirements. There are no blinds or curtains on the French windows as they are actually sliding doors, curtains or blinds could create a hazard on the doors in the case of a emergency. I'm  pleased the heating and hot water were to your requirements.
Property Owner