“After a shaky start we had a lovely week.”
It's a great house and would be fantastic in summer with its big garden and short walk to the beautiful beach, which was still nice in the winter.
I had best mention the bad points though. We had to contact the owner by phone to ask how to turn on the heating. He has to do it remotely, so if the thermostat won't go above 7 degrees that's what you have to do and hope he's not away on business like he was when we tried to contact him about the key. The upstairs of the property never really got warm even by the end of our stay.
The kitchen was clean on the surface, but inside the cupboards and drawers needed a good clean before we could use them and the inside of the freezer was mouldy; it must have been turned off at some point over the winter and I think someone must have burst a bottle of wine in it because it looks like there is frozen wine in the bottom. The grill pan was dirty and had a old food on it from a previous occupant.
We couldn't work the grill (that could be my fault) but there were plenty of frying pan alternatives. Finally, the built in fridge doesn't get cold enough for food so the welcome milk soon had to be thrown out. It looks like other people have had this problem because the worn thermostat control looks like there have been plenty of attempts to make it colder. There is another fridge though, so use that one for food and the other for making drinks slightly chilled. Other than that the kitchen was very well equipped and we really did have a good time!
- Jonathan, February 2022
These are all very valid comments and highlight the fact that some of the standards fall below what i would expect our guests to experience when they come to visit.This was the first booking we had since the New Year and i had forgotten to maximise the heating before the guests arrived so that was down to me not planning ahead. The fridges are now being replaced and all grill pans removed and replaced with New. Both the cleaners and the owners will address the shortcomings on cleaning and all radiators in the house re-balanced to maximise the heating. I am pleased you had a good time and hope that we can have you all back at Gwelfor in the future. Calvin
Property Owner