“This cottage is not cheap so we were expecting the highest standard - hence the honest criticism.”
A ‘welcome pack’ - some milk, couple of tea bags would be a nice gesture.
Downstairs rooms are spacious with comfortable furniture. Kitchen is well stocked.
Good location with lovely views. We were expecting a dedicated parking space but the next door occupants parked outside our cottage the entire week!
Good internet service. However we all found the TV very challenging to operate and it would also be useful to have another tv in the ‘snug’?
Lovely bathrooms, good showers and towels.
Main bedroom light & spacious with plenty of storage. Quality of bedding was average, pillows in particular need replacing. The fitted sheet was too small for the mattress.
Although we had asked in advance for the sofa bed to be made up, it wasn’t.
Thank you for your comments, we are pleased you found the cottage comfortable, spacious and in a good location.
There are no dedicated parking spaces and none are suggested on the website. This has never been raised as an issue before and we are comfortable that there is sufficient off-road parking available along the terrace.
Regarding the sofa bed, the request was not passed on by Sykes who now realise that was an error on their part. We apologise for the inconvenience this caused you.
We have spoken to the cleaning company to reinforce the need to fit the correct size sheets to the relevant beds and to replace pillows as necessary.
We are reviewing the situation with regard to the tv and a welcome pack.
Property Owner