Lakeside Cottage

3.4★

8 Guests
4 Bedrooms
2 Bathrooms
Pets Yes
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Features

Hot tub
Off road parking
Ground floor accommodation
Ground floor bedroom
Open fire
Garden / Patio
Cot available
Highchair available
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

2 Customer Review(s)

Simon
August 2024

“We loved Lakeside Cottage - it was set in a beautiful, secluded area, had a lovely enclosed garden with plenty of walks around the lake and free access to the Brynteg Holiday Park and all its facilities.”

The jacuzzi also proved a wonderful distraction for all. The main house was lovely and the larger, downstairs ensuite bedroom was more than adequate. We struggled a little with the central heating and disposal of rubbish and would have been helped by better written instruction inside the house. The cottage was a little "tired" in places but it was a perfect base for exploring Snowdonia. Nicky was a very helpful contact at Reception.

The jacuzzi also proved a wonderful distraction for all. The main house was lovely and the larger, downstairs ensuite bedroom was more than adequate. We struggled a little with the central heating and disposal of rubbish and would have been helped by better written instruction inside the house. The cottage was a little "tired" in places but it was a perfect base for exploring Snowdonia. Nicky was a very helpful contact at Reception.

- Simon, August 2024
Lorraine January 2024

“Unfortunately there were huge issues with the property and despite an email asking if we would like to move the break free of charge due to a fault with the water supply and waiting on a spare part 48 hours before we were due to arrive, I personally spoke with the resort who confirmed their maintenance team would top up the water tank manually, I was reassured we would have constant water.”

On arrival maintenance showed us how to do this ourself, we were having to constantly go to a shed outside to restart the water supply to the property and daily we were without water and heating, this is with two infants and a child in the house. Daily we had to contact the maintenance and reception to address faults, all of which we were informed were long standing issues. External plumbers and electricians were every day at the property and by the evening of Friday they confirmed that even they could not fix the problems with the water and electrics. They again informed us the property was in their words a nightmare and the issues were long-standing. This was also stated by the resort maintenance team. We were extremely disappointed having previously booked with you and stayed in excellent properties. On departure and handing back the keys at reception I was asked whether we had, had a good stay, when I said no and gave the reasons why, I was asked whether we had reported the issues, which totally confused me when they daily sent maintenance and external companies to try and fix water and heating problems. To have a long-standing problem and not effectively resolve the problems and continue to take bookings is not acceptable. This property could be excellent, the location is perfect and the views stunning, but we most certainly did not get what we had booked. Every day you would wake cold as no heating and with no water, one shower and you would have to go outside to reset and wait for the water to reheat before another member of the family could shower, they urgently need to address their bore hole problems effectively. It is also a Health & Safety risk expecting guests to reset systems which are kept in an open door which children could also gain easy access to. We were not expecting plumbers and electricians plus maintenance staff to be a daily part of our break and indeed had no pre communication to inform us they would be arriving. One morning at 8.30 am we had to request the water be switched back on so the rest of our family could shower as we did not know they would be arriving. Washing machine also broken with baby laundry inside and we were informed this had been reported over a week before we arrived and we were not informed, had we have known we simply would not have used as this meant more maintenance men in the house. Also no hot tub on first day, again this took 2x visits by maintenance to resolve the problem with temperature as the water would not heat. All in all such a shame as it could be a lovely holiday property, Had we had known the truth about these issues we would have requested a refund and arranged an alternative holiday option.

- Lorraine, January 2024

Thank you for taking the time to provide feedback on your stay at our Lakeside Cottage at Brynteg Holiday Park. We sincerely apologise for the numerous issues you experienced and understand how frustrating and disappointing this must have been for you. Firstly, we deeply regret that the water supply issue was not resolved prior to your arrival and that it impacted your stay so significantly. Despite our best efforts to manage the situation and provide temporary solutions, we recognise that this was far from the seamless and relaxing experience you anticipated. We did indeed try to address these unforeseen issues as quickly as possible. However, given that your booking coincided with the first week of the new year, it was extremely challenging to get external contractors out to fix the problems promptly. Our maintenance team worked tirelessly alongside external plumbers and electricians to mitigate the issues, but we acknowledge that these efforts fell short of ensuring a comfortable stay for you and your family. As of today, we are pleased to inform you that all issues have now been addressed, and we have taken comprehensive measures to ensure no further problems arise. Our maintenance team has completed all necessary repairs, and the cottage is now fully operational with a reliable water supply, heating, and all amenities functioning as intended. Thank you again for bringing these matters to our attention. Your feedback is essential in helping us improve our services and facilities. Property Owner

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Summary

Four bedrooms: 1 x ground-floor super-king-size (zip/link, can be twin on request) with sitting area, Smart TV, and en-suite shower room with shower, basin and WC, 1 x ground-floor king-size with Smart TV, 1 x twin (zip/link, can be super-king-size on request) with Smart TV, 1 x bunk
Ground-floor bathroom with bath, shower over, basin and WC
First-floor cloakroom with basin and WC
Kitchen/diner
Living/dining room with open fire
Oil central heating
Electric range, microwave, fridge/freezer, slimline dishwasher
4 x Smart TV, DVD player, WiFi, selection of books, games and DVD's
Fuel, power and starter pack for open fire inc. in rent
Bed linen and towels inc. in rent
Highchair and travel cot available on request
Off-road parking for 3 cars
Front garden with lawn, patio, hot tub, furniture, and meadow with private access to private pontoon and lake
Sorry, no smoking
Note: There is open water and a stream within the grounds of the cottage, please ensure children are supervised
Note: The staircase is steep and narrow and may not be suitable for those with limited mobility
Note: Whilst most of the accommodation is ground floor, there are one or two internal steps

The property

Llanrug 1.5 miles.

Lakeside Cottage is a wonderful, detached cottage located at the foothills of the Snowdonia National Park, set in a fantastic lakeside position, within its own grounds and gardens, and comes complete with its own private jetty.

Tucked away within the secluded and luxurious 5-star Brynteg Park, the cottage itself is very private, accessed along its own sweeping drive, and is a very special place for families, couples, and friends alike who want to enjoy some fantastic times together.

The cottage is well equipped and the accommodation spacious, accentuated by high-ceilings and French doors which give the wonderful garden and lake views - perfect for those sunny days.

The living accommodation and bedrooms are all well-appointed, tastefully decorated and designed with comfort in mind.

The spacious sitting room is a perfect place for everyone to relax after a busy day, with a wonderful open fire creating a relaxing atmosphere.

The dining area is ideal for a family meal together, all prepared in the well-equipped kitchen, which has plenty of storage, work surface space and a great cooking range, ensuring all your needs are catered for.

Arranged on the ground floor are two bedrooms; a king-size and a master bedroom, boasting a super king-size bed with zip/link, sitting area and en-suite shower room, both with Smart TV.

There are two further bedrooms situated on the first floor, another boasting a twin with zip/link, Smart TV, and with lake views and a lovely bunk room, also with lake views.

There is also a well-appointed family bathroom located on the ground floor, with the addition of a first-floor cloakroom for the convenience of the upstairs bedrooms.

After the day's adventure, Lakeside Cottage is wonderful to return to where you can relax in the hot tub, ideally located on the patio and star gaze long into the night.

The gardens are a wonderful place for the children to play or to take a relaxing stroll through the meadow.

A path leads around the lake, where you can access Brynteg Park and enjoy a drink or two at the country club and bar or perhaps a meal at The Boathouse Italian Bistro with lake views.

Brynteg Park offers great on-site facilities including a state-of-the-art gym, swimming pool, spa, and beauty lounge for the ultimate in pampering luxury.

If exploring Snowdonia National Park is not for you, Brynteg’s leisure facilities also include tennis courts, water sports facilities and more, keeping your whole family entertained.

There are kids’ clubs and entertainment, wonderful gardens, and woodland walks, all on-site for your enjoyment.

You can also go off site and visit the many attractions the area has to offer, such as the nearby towns of Bangor and Caernarfon, with its majestic heritage castle.

Why not also explore Llanberis, the gateway to the peak of Snowdon or the popular, mile-long zip wire at Bethesda?

The nearby North Wales coast and the beautiful sandy beaches and rocky coastlines of the Llyn Peninsula and the Isle of Anglesey are within easy driving distance.

Explore North Wales like never before with a stay at Lakeside Cottage.

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About the location

LLANRUG

Llanberis 2 miles; Caernarfon 4 miles; Betws-y-Coed 15 miles.

Llanrug is a small village with two pubs, two shops, a Post Office, a hotel with indoor swimming pool and fitness room, and a 9 hole golf course is nearby. The village is situated in the foothills of the Snowdonia Mountain Range, only 3 miles from famous Llanberis. Dominated by the grandeur of the Snowdon Massif, Llanberis is flanked by two lakes, Llyn Padarn and Llyn Peris, and is one of the most popular mountain tourist centres in the Snowdonia National Park. Llanberis is something of a 'mecca' for walkers and climbers, being the starting point for the ascent of Snowdon - the highest mountain in Wales. The ascent can be made either by train, on the Snowdonia Mountain Railway, or on foot along one of the many routes to the summit. Llanberis boasts excellent places to eat and drink and a great choice of shopping. Just 4 miles from Llanrug, on the coast, is Caernarfon with its magnificent 13th century castle and town walls and close by are National Trust properties at Penrhyn and Plas Newydd and many wonderful beaches.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Llanrug, North Wales & Snowdonia (Ref. 1121503)

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