“It was very clean and warm but had a poor mattress on the bottom bunk bed, and even though the double bed mattress was comfy, the bed frame squeaked and moved every time you turned over.”
The upstairs flat was very noisy and we were woken in the middle of the night just by them moving around, using their bathroom and shutting doors. We left a day early due to the
Inadequate, if at all any?,soundproofing from this converted house into 2 flats. We heard every footstep. We wouldn't stay here again. Also, there was broken glass around the back of the property, which, luckily, my dog didn't stand on. I believe it was the windows that had fallen out from the shed.
The upstairs flat was very noisy and we were woken in the middle of the night just by them moving around, using their bathroom and shutting doors. We left a day early due to the
Inadequate, if at all any?,soundproofing from this converted house into 2 flats. We heard every footstep. We wouldn't stay here again. Also, there was broken glass around the back of the property, which, luckily, my dog didn't stand on. I believe it was the windows that had fallen out from the shed.
- Catherine, December 2024
Hello, apologies for the delay in responding to your feedback. The property has indeed been sound proofed during renovation. During your stay, upstairs was at full capacity, which is rare. If you had contacted Menai, we could have taken action. Also regarding the broken window which was due to the storms at the time. As soon as my housekeeping team realised it had happened it was cleared.
Property Owner