Woodlands Retreat

3.0★

8 Guests
4 Bedrooms
2 Bathrooms
Pets Yes
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Features

Hot tub
Off road parking
Ground floor accommodation
Ground floor bedroom
Sauna
Garden / Patio
Cot available
Highchair available
Washing machine
Dishwasher

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

7 Customer Review(s)

Holly
October 2024

“The house was lovely.”

But there was some issues Kitchen - had to wash all cutlery and glasses when arrived as all dirty. Bedrooms- rubbish in draws and wardrobes, when opening windows the room soon filled up with flies living in window sill. Hot tub was freezing when arrived. Bathroom- shower very poor quality, broken tiles on floor. The staff on site not very helpful didn't tell us what was about or on site. When we asked them for a table on our 2nd to last night was told to get a takeaway. So poor service ...

But there was some issues Kitchen - had to wash all cutlery and glasses when arrived as all dirty. Bedrooms- rubbish in draws and wardrobes, when opening windows the room soon filled up with flies living in window sill. Hot tub was freezing when arrived. Bathroom- shower very poor quality, broken tiles on floor. The staff on site not very helpful didn't tell us what was about or on site. When we asked them for a table on our 2nd to last night was told to get a takeaway. So poor service from people on site not very approachable. The site it self was lovely nice woodland setting but no WiFi what so ever

- Holly, October 2024
Claire September 2024

“I have tried to email but.”

.... We stayed at Woodlands Retreat from 25 September to 29 September 2024. Overall the property was OK BUT several things let it down. Heating was not working in the upstairs double bedroom and the bedroom with the ensuite - we were offered a room in the main hotel till it was fixed but we had unpacked by then. There were no bathmats There were no hand towels The kitchen was really poorly equipped - Only four bowls - house for 8 No grill pan Chipped mug Insufficient glasses Only one working light - and that was 40w The heating, towels, bowls and glasses were dealt with next day.?? No grill pan supplied - unable to get one?? The light was reported every day we were there, this meant taking the key to reception every time we went out and then collecting it again on our return... It was really a Health and Safety issue - a large dark kitchen with a 40w bulb. Guess what I did - I went to B & M on the Friday pm bought a pack of light bulbs and replaced it. We were having a family party on Saturday and I would have been unable to see to cook - dangerous. Smart TV but only works with WiFi - no WiFi. Some books No games We had booked this house and a caravan on the Lyons site for a big family party, my husband's 80th birthday - 8 adults and 4 children - because of the facilities on offer BUT no swimming pool, very small Adventure Playground. The staff at Lyons did their very best and were helpful but let down by your descriptions, and your inability to fix things quickly.

- Claire, September 2024
Suzanne September 2024

“Overall this wasn’t too bad a stay.”

In some areas of the property you can see that an effort has been made to make the place nice, but then others really let it down. The nice touches are the modern walls with sign that light up. I read some reviews from earlier in the year about the cleanliness and lack of Wi-Fi but hoped that as many months had past, these would have been sorted by now, but disappointed to see this wasn’t the case. General dust, spiders and webs all,over the place. Floors down stairs very slippy with something on. The two back rooms are just dirty and empty and can’t see the point of them, plus the step is broken and dangerous. Reported an issue with the downstairs toilet light not working as soon as we checked in, but nothing was done all weekend. Main bedroom one of the blinds is broken and doesn’t stay closed. The hot tub wasn’t filled and put on in advance of our check in, so the first night it was still cold and wasted an evening using it. The beds were very noisy, coils and springs not good to sleep on. Radiator in the hall way leaking water. The house could be so lovely, if only somebody cared about it and the people that rent it out. It’s in a lovely spot, but needs lots of TLC. We made the most of it, but unless things are turned around and I would not recommend or return.

- Suzanne, September 2024
Lisa March 2024

“This listing is incorrect there's no WiFi and the smart TV does not work.”

On site facilities are also incorrect, there is no sauna or gym and the new swimming pool is not finished. Staff said it will be complete by end of the summer. The house needs maintenance. The step into the conservatory is broken and has sharp plastic sticking out. The cupboards in the conservatory are unsanitary, full of dirt and there's alot of dead bugs. The house has had a general clean but it needs a deep clean as it's full of cobwebs and in general is dirty. There's damp in the corner of the living room. When we arrived the hot water wasn't working so we had to fill the kettle several times to boil so my son could have a bath. The heating was on and thermostat set to 24c but still the house was cold. And hot tub was cold. We asked at reception and maintenance visited the same day to fix a leaking radiator, rectified the problem with the hot tub and the fixed the hot water problem. After mentioning no WiFi for second time, the staff did give us a portable WiFi box which worked for one day and intimitatly worked for the 3 days we were there. Staff were very friendly and the maintenance man visited the next day to make sure that everything was working OK. The garden isn't fully enclosed as fences are broken and new fence panels are just placed there Instead of being properly fitted. Once the swimming pool is built, it would be a nice park to visit as there's no much else on site. However we will not be returning and I would not recommend to anyone to stay in this house with the current condition it is in. It needs a good clean, some things fixed and it'd be better if they make use of the empty tiled office space next to the conservatory. It's a cold and empty dirty room with potential.

- Lisa, March 2024
Mika March 2024

“Fabulous place !”

! We all absolutely loved it

- Mika, March 2024
Alfred October 2023

“We booked Woodlands retreat for our family of 8.”

We thought the house was clean and comfortable and met most of our needs although kitchen equipment was limited.We like to cook as a family and seriously struggled with what was provided.We really liked the holiday park it was clean and the dog field and football pitch was a big hit.We would book this house again unfortunately the add on Sykes said the house had WiFi.It did not and of course this affected the smart tv as well.If you are considering booking this house you should check first with Sykes because their add is inaccurate.

- Alfred, October 2023
Lauchlan October 2023

“Overall, it was a very nice house.”

However, there was a few issues. Despite being advertised the house has no WiFi and very little signal so data also doesn't work for the most part. The hall light is partially smashed, the hot tub was never maintained and became unusable by day 4. The location is beautiful and the park facilities are pretty nice. The conservatory side of the house also had not seen a hoover or cloth as it was covered in spider webs. The living/dining room was the highlight of the home and was a great size with comfortable seating for us all. All staff encountered were very nice however despite complaints about the hot tub, nothing ever happened even though promises were made.

- Lauchlan, October 2023

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Summary

Four bedrooms: 1 x king-size with en-suite walk-in shower, basin, and WC, 1 x double, 1 x ground-floor double, 1 x twin
Bathroom with bath, shower over, basin, and WC
Ground floor cloakroom with basin and WC
Kitchen/diner
Utility
Living/dining room with electric fire
Conservatory
Boot room.
Gas central heating
Electric Range oven and hob, microwave, fridge/freezer, washing machine, tumble dryer, dishwasher
Smart TV, selection of books and games
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Highchair and travel cot available
Off-road parking for 2 cars
Rear garden with lawn, decking, furniture, gas barbecue, and hot tub
Two well-behaved dogs welcome
Sorry, no smoking
Shop and pub 2.3 miles
Note: There are steps in the garden; please take care
Note: Guests have access to a range of on-site facilities, including a gym, sauna, tennis courts, and an enclosed dog walking park
Note: Indoor heated swimming pool available from Summer 2024

The property

Ruthin 2.6 miles.

Woodlands Retreat, a delightful, detached holiday home rests upon the semi-rural Lyons Woodlands Hall Caravan Park in Llanfwrog near Ruthin, Denbighshire.

Surrounded by lush, countryside views, this charming abode is the perfect spot to get away from it all and enjoy a relaxing holiday with friends and family, offering eight guests a well-equipped base with a range of on-site facilities.

Park up, unload your belongings and cross the threshold into Woodlands Retreat, arriving to a bright and airy atmosphere.

The living/dining room is the perfect place to relax and admire views out to the garden, complete with an electric fire ideal for lighting on cooler evenings.

If you feel like staying in and cooking, the kitchen/diner is well-equipped, or head to the on-site bar and restaurant to dine out.

Spend your evenings soaking up the last of the sunshine in the rear, woodland garden, enjoying views of the Welsh Mountain Range, where you can dine alfresco, light the barbecue, and enjoy a dip in the private hot tub.

When it’s time to rest, retreat to one of the four bedrooms, choosing from a king-size with en-suite walk-in shower, a double, a ground-floor double, and a twin.

Freshen up in the bathroom before enjoying a morning coffee in the conservatory, looking out onto the park.

With access to a range of on-site facilities, including a gym, sauna, tennis courts, an enclosed dog walking park, and an indoor, heated swimming pool, you can really make the most of your stay.

Get ready to explore the best of the North Wales region; from the historic Ruthin with its 13th-century castle, to the fascinating market town of Bala or the stunning cathedral and high street of shops further afield in Chester.

Get your walking boots on and explore the trails of the unspoilt countryside of the Eryri (Snowdonia) National Park, or travel to the picturesque town of Betws-y-Coed, home to the famous Swallow Falls and Plas y Brenin, the National Mountain Centre.

Visit the world-renowned town of Llangollen with its wealth of historic attractions or take a boat trip down the River Dee.

With rural landscape and bustling towns to explore, a stay at Woodlands Retreat is sure to be one to remember.

Note: This property has a Good Housekeeping bond of £450.

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About the location

RUTHIN

Llangollen 12 miles; Bala 18.5 miles; Chester 25 miles; Betws-y-Coed 30 miles.

The hilltop town of Ruthin lies to the north of Llangollen via the breathtaking Horseshoe Pass. The town is picturesque with attractive half-timbered buildings, mainly clustered around St Peter’s Square. There are many interesting shops and buildings, whilst the Nant Clwyd House (the oldest timber frame in Wales), Ruthin Gaol and Ruthin Craft Centre, which houses work by internationally recognised artists and craftspeople, are also worth a visit. Beautiful countryside is on Ruthin’s doorstep with Lake Brenig, Moel Famau Country Park and Clocaenog Forest close by. Further afield, but still within easy touring distance, are the coast, Snowdonia National Park and historic Chester.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Llanfwrog near Ruthin, North Wales & Snowdonia (Ref. 1134413)

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Features

Reviews & Ratings

“The house was lovely.”

“I have tried to email but.”

“Overall this wasn’t too bad a stay.”

“This listing is incorrect there's no WiFi and the smart TV does not work.”

“Fabulous place !”

“We booked Woodlands retreat for our family of 8.”

“Overall, it was a very nice house.”

Summary

The property

View on map

About the location

RUTHIN