“The property is beautiful.”
Carys the owner is so attentive she couldnt have done more to welcome us and try to make our stay wonderful. We arrived to homemade lemon cake and milk in the fridge. The property is well stocked with toilet rolls, cleaning products, towels and firewood. The surroundings are beautiful and it was so lovely to see the cows and sheep do vlose to us. We had a marvelous holiday with only one hiccup being the farms dogs. We took a walk off of the property grounds to see the train and sheep by the stream only to be met by 2 territorial farm dogs who were roaming freely on the road leading up to the property. They cornered me at the gate barking and snarling and I was just grateful my small grandchildren hadn't come with us on the walk as the dogs were displaying agressive behaviour and it made me feel worried my husband or I were.going yo be bitten. Then, the next day one of them jumped over the stable door to the cottage and jumped up at the table where we were eating breakfast and knocked a cup and glass down. Carys was wonderful when we spoke to her and she did try her best to improve the situation explaining that the dogs shouldnt be unsupervised and contacting the farm to make sure they were keeping the dogs under supervison. However, the Farmer let her down as the dogs were still able to come freely over to the cottage and approach my pregnant daughter in law barking and snarling at the gate when it had blown too in the wind and we were returning home from a trip out. The dogs were unsupervised a lot of the time, we just made sure that if we could see and here them we kept the children inside and the door shut. If you do stay here just be aware that there are territorial working dogs roaming freely around the farm grounds that can access the area that the cottage is in.
Thank you for your feedback.
We are happy you enjoyed the property, our homemade extras and that you had everything you needed for your stay !
There's loads to explore in the area, we're glad you were able to experience the wonderful countryside.
We are so sorry for the encounter you had with the dogs, we can confirm that this was an isolated incident, the dogs belonged to the farmer, we have now put up a tall fence to ensure no outside entry onto the private property.
We are so sorry that this happened during your stay, but I'm sure you can appreciate that we have no control over other peoples dogs, the owner Is aware and we have taken the proper precautions to prevent this happening again. We want to assure all guests that this has never been an issue before and we acted as quickly as possible to get this rectified, going forwards we do have the tall fence in place, so people can rest easy
knowing they'll have a great stay with us in Swn y nant.
Property Owner
