“Needs a thorough clean!”
Bathroom and kitchen were ok, but kettle and toaster dirty on the outside. Ceiling light shade in bedroom very dusty-could be seen from lying in bed. Radio in living room not working and sticky to touch. Bathroom light goes out intermittently so had several showers in the dark. Heater in living room works well although had to hunt for manual to turn up the setting as cold otherwise. It would be nice if the owner had a welcome folder with information on the property such as heater instructions, ...
Bathroom and kitchen were ok, but kettle and toaster dirty on the outside. Ceiling light shade in bedroom very dusty-could be seen from lying in bed. Radio in living room not working and sticky to touch. Bathroom light goes out intermittently so had several showers in the dark. Heater in living room works well although had to hunt for manual to turn up the setting as cold otherwise. It would be nice if the owner had a welcome folder with information on the property such as heater instructions, Wi-Fi code , nearest supermarket, petrol station, local walks of interest from the property etc. From previous reviews we knew it wouldn’t be spotless and we chose it based on location for the places we wished to visit, around Anglesey and north Wales, and for its quirky character as somewhere different to stay.
Dear Mr B,
I am sorry you were unhappy with your accommodation. I have very few
negative comments from guests hence my disappointment. You should have
reported your issues and we would have most certainly put things right.
The heaters are really straightforward and rather than clutter we keep
in the filing cabinet drawer. I could have so easily changed the light
bulb in the bathroom ( there are 2 lights there, Its a small bathroom ?
did you not think of using the light above sink rather than shower in
the dark ?
When I am next there I will pay more attention to detail to avoid
disappointment.
Normally Sue and Simon are extremely helpful in advising guests as to
great places to visit as mentioned on numerous occasions in the guest
info book.
I am more than happy to discuss your issues 00000000 please call me !
I do hope there were aspects of your holiday you enjoyed ?
regards
Property Owner