“The cottage is in a gorgeous location and was very peaceful.”
We enjoyed our stay although the week was very cold and the heating didn't cope very well, the fire in the lounge did help a little. The cottage could have been cleaner, we had to clean the fridge, as there was blood in it, before we put food in it so i guess this had been overlooked and there was dust and dirt on the skirting. The bed, towels and flooring were all clean, as was the kitchen equipment, which was more than adequate.
Overall a lovely stay, would like to return at a warmer time of ...
We enjoyed our stay although the week was very cold and the heating didn't cope very well, the fire in the lounge did help a little. The cottage could have been cleaner, we had to clean the fridge, as there was blood in it, before we put food in it so i guess this had been overlooked and there was dust and dirt on the skirting. The bed, towels and flooring were all clean, as was the kitchen equipment, which was more than adequate.
Overall a lovely stay, would like to return at a warmer time of year.
Hi there, we are so sorry you found the cottage not very clean. We sincerely apologise for the fridge, which is usually cleaned well and must've been a one off oversight. We will go over our standards with the cleaners again. We also apologise for the cottage being cold. The heaters are new and we haven’t got the settings quite right. It is such an old building and can take alot of heat to get it comfortable, we can only strive to improve and have more heaters available.
We hope you do visit again and have a better experience, kind regards, Lianne.
Property Owner