“The cottage is in a lovely location, and it was nice to find milk in the fridge and flowers & cake on the table.”
However, the house was dusty and grubby, the kitchen especially, with crumbs on the worktop and grease in the grill pan. I felt I needed to wash all utensils and pans before use. The sitting room is shabby, with inadequate lighting so impossible to read in the evening. The shower chair (which wasn't there on arrival as promised but was swiftly brought round) had tyres that were rotting and crumbling off in large chunks. The bedrooms were OK, though we noticed bare wiring in one of the ceiling lights. This was fixed promptly.
The accessible bedroom, on the ground floor, smelt damp, and the drawers had a strange smell, as if they had not been aired for ages.
The loo seat in the bathroom we used was cracked in two places, making it quite uncomfortable to sit on. The garden is overgrown, and the ramp & steps down to the overlong grass quite restricted by plants. Gutters were broken, and the lift at the front of the property has clearly not been working for many years. The shaving light in the accessible bathroom flashed on and off, so was effectively unusable.
The instructions were out of date, and user manuals were either non-existent or hiding on the top of the kitchen units. When we arrived, there was one small hand towel for each of us, and we had to ferret around to find bath towels, which we eventually did behind the sofa, slightly damp.
Sadly, the whole place felt uncared for and very poorly maintained.
